Privacy Policy

Effective Date: January 1, 2025

Nerd Works ("Company," "we," "us") is committed to protecting the privacy and security of the personal information we collect from our clients, website visitors, and business contacts. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect information you provide directly when you contact us, request a quote, sign up for services, or communicate with our team. This may include your name, email address, phone number, company name, job title, and billing information.

We also collect technical information automatically when you visit our website, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on each page.

When you use our managed services, hosting, or cloud platforms, we may process data stored on or transmitted through systems we manage on your behalf. This data remains your property at all times.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, respond to your inquiries, process transactions, and communicate with you about your account or engagements.

We may use your contact information to send service updates, security notifications, and relevant information about our offerings. You can opt out of marketing communications at any time.

We use technical data to analyze website performance, detect security threats, and improve the user experience. This data is not used to personally identify individual visitors.

3. Legal Basis for Processing

We process personal information based on one or more of the following: your consent, the performance of a contract with you, compliance with legal obligations, or our legitimate business interests in providing secure IT services.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information with trusted service providers who assist us in operating our business, such as payment processors, cloud infrastructure providers, and email delivery services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

We may disclose information when required by law, court order, or government request, or when necessary to protect our rights, safety, or property.

5. Data Security

We implement technical and organizational security measures aligned with industry cybersecurity standards to protect your information against unauthorized access, alteration, disclosure, or destruction.

These measures include encryption of data at rest and in transit, access controls, multi-factor authentication, continuous monitoring, and regular security assessments.

While we take reasonable precautions, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security but are committed to promptly addressing any incidents that occur.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Client data stored on our managed platforms is retained according to the terms of the applicable service agreement. Upon termination, we will return or securely destroy your data as directed.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and remember your preferences. These include essential cookies required for site operation and analytics cookies that help us understand how visitors use our site.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect your experience on our website.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal information. You may also have the right to restrict or object to certain processing activities.

To exercise any of these rights, contact us through our contact page. We will respond to your request within thirty (30) days.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

We take appropriate safeguards to ensure your data receives an adequate level of protection regardless of where it is processed.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If changes materially affect how we handle your personal information, we will notify active clients by email at least thirty (30) days before the changes take effect.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Nerd Works
Website: nerdworks.io