Managed IT Services Built on Enterprise Security
Nerd Works Managed Services deliver round-the-clock monitoring, maintenance, and incident response across your entire IT environment — all backed by an industry-aligned security framework.
- Managed IT — day-to-day support and monitoring
- Managed Cloud — secure virtual infrastructure
- Managed Security — continuous threat protection
- Managed Compliance — audit-ready year-round
Proactive IT Operations
Every endpoint, server, and network device is covered under an industry-aligned security framework that ensures vulnerabilities are identified and remediated before they become threats.
- Real-time dashboards with automated alerting and escalation workflows.
- Scheduled patching, firmware updates, and system health checks on a predictable cadence.
- Dedicated account management with quarterly business reviews and roadmap planning.
Managed IT
Our Managed IT service is the foundation of proactive IT operations. We handle the daily workload so your team can focus on strategic priorities.
- Remote Support — On-demand helpdesk and remote troubleshooting with guaranteed response times and escalation workflows.
- Network Monitoring — 24/7 monitoring of switches, routers, firewalls, and endpoints with automated alerting and real-time dashboards.
- Vulnerability Assessments — Scheduled scans and penetration testing aligned to industry security guidelines to identify and prioritize security gaps.
Managed Cloud
Secure, scalable cloud infrastructure managed end-to-end by our team.
- Desktop-as-a-Service (DaaS) — Fully managed virtual desktops hosted in security-hardened cloud environments. Access your workspace from any device, anywhere.
- Cloud migration planning and execution with zero-downtime cutover strategies.
- Ongoing cloud optimization for cost, performance, and security posture.
Managed Security
Continuous threat protection without the cost of an in-house security operations center.
- Security-as-a-Service (SecaaS) — Continuous threat monitoring, SIEM management, endpoint detection and response (EDR), and incident response retainer.
- Firewall management, intrusion detection/prevention, and DNS filtering aligned to industry Protect and Detect best practices.
- Security awareness training and phishing simulation for your staff.
Managed Compliance
Stay audit-ready year-round without dedicating internal resources to compliance tracking.
- Compliance-as-a-Service (CompaaS) — Ongoing PCI DSS, HIPAA, and SOC 2 compliance management including gap assessments, remediation tracking, and audit preparation.
- Policy development and documentation aligned to industry security control families.
- Quarterly compliance reporting with executive summaries and detailed control mapping.
